How It Works
Getting your locked device back in your hands is easier than you think. Follow these steps and we'll handle the rest.
Two Ways We Can Help
Depending on whether your device has Wi-Fi access, we offer two service paths — remote and physical. Both are fast, secure, and backed by our satisfaction guarantee.
Remote Unlock
Best for devices connected to Wi-Fi
If your device can connect to a Wi-Fi network, we can often unlock it remotely without you ever shipping it. This is the fastest option and typically completed within 4–6 hours.
Submit Your Device Info
Fill out our form with your device's make, model, serial number, and MAC address. This gives our technicians everything they need to begin the unlock process.
Connect to Wi-Fi
Ensure your device is connected to a Wi-Fi network and powered on. Remote access requires an active internet connection on the device.
We Handle the Rest
Our technicians apply the correct bypass method remotely. You'll receive a confirmation once the device is fully unlocked — usually within 4–6 hours.
Physical Unlock
Best for devices without Wi-Fi access
If your device can't connect to Wi-Fi, simply ship it to us. Our technicians will physically assess and unlock your device, then ship it back to you — typically within 24–48 hours.
Request a Shipping Label
Contact us and we'll provide a prepaid shipping label. Pack your device securely and drop it off at any carrier location.
We Assess & Unlock
Once received, our technicians assess your device's security configuration and apply the correct bypass method. Most devices are unlocked within 24–48 hours.
We Ship It Back
Your fully unlocked device is carefully packaged and shipped back to you with tracking. You'll receive an email notification the moment it ships.
What to Expect
No Data Loss
Our bypass methods are designed to preserve your existing data wherever possible. We never perform a factory reset without your explicit consent.
Secure & Confidential
Your device and its data are handled with strict confidentiality. We never access, copy, or store any personal files on your device.
All Major Brands
We service Apple iPads, Android tablets (Samsung, Lenovo, Huawei, and more), and Amazon Fire tablets across all generations.
Satisfaction Guarantee
If we can't unlock your device, you don't pay. We stand behind our work with a 100% satisfaction guarantee on every job.
Quick Answers
Ready to Get Started?
Submit your device details now and our team will be in touch within a few hours.